Privacy Policy
At Agility Healthcare, we are committed to protecting the privacy and security of our customers and their personal information. This privacy policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it.
Types of Information Collected:
We collect personal information such as name, address, email, phone number, and payment information when customers place an order or create an account on our website. Additionally, we may collect health-related information relevant to the use of our orthopedic and mobility devices.
Use of Information:
We use the personal information we collect to:
- Process orders and deliver products or services
- Provide customer support
- Improve our products and services
- Send marketing communications such as promotions, product updates, and news (with your consent)
Protection of Information:
We take the security of your personal information seriously. We implement appropriate administrative, technical, and physical safeguards — including encryption and secure data handling practices — to protect against unauthorized access, disclosure, alteration, or destruction.
Sharing of Information:
We do not sell or rent customer personal information to third parties.
We may share personal information with trusted service providers who assist us in delivering products or services. These providers are only permitted to use the information for the specific services they are engaged to provide and must adhere to confidentiality obligations.
We may also disclose information if required by law or to protect the rights, property, or safety of our company, customers, or others.
Protection of Staff & Industry Partner Information:
To uphold privacy and data protection standards, we do not share the personal contact details of our staff members, directors, or affiliated industry partners (e.g., manufacturer representatives, suppliers). Any inquiries intended for these parties can be directed through our official communication channels, and we will forward them as appropriate.
Access to Information:
Customers have the right to access, update, or request deletion of their personal information. To make changes or submit a request, please contact us using the details provided below.
Changes to This Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or customer feedback. The latest version will always be available on our website.
Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us using the information provided on our website.
