- Calls & texts up to 8 people
- Screen showing date, time, signal, and battery
- Fall detection technology
- Choose from family or professional monitoring
- GPS tracking
- Easy charging in a cradle
- Uses 4G VoLTE
- Speed dial any of the 8 contacts
- Strong GPS or Battery Saving Mode
MediFone Details: For the User
SOS Button
Simply press and hold the SOS button when help is needed. A voice will audibly announce, "Your alarm has been activated. Cancel by pressing the SOS button.” The MediFone will then call the first contact after a brief delay, giving the user time to cancel. If they do not answer, it will call the second contact, and so on. The contact who answers the phone will then be able to speak with the user.
Fall Detection
When the device senses what may have been a fall, a voice will audibly announce, "A fall has been detected. Cancel by pressing the SOS button," and the screen will show: Fall Alert. If not cancelled, the call sequence will begin. Fall detection technology is not foolproof. If the pendant user falls and is conscious, they should press the SOS button, not wait for the fall alert to activate.
Speed-dialing
Any of the 8 contacts can be called by holding the top-side button, then using the bottom-side button to scroll through the contact list. Once a name has been selected and highlighted, call them by pressing the big SOS button.
Use in Water
For use in the shower, the MediFone must be used in the optional shower
pouch.
Accessories Available
● Shower Pouch ● Button Belt Pouch ● Velcro Belt Pouch
MediFone Details: For the Emergency Contacts
SOS and Fall Alerts
The user’s emergency contacts hear a message after answering the call telling them to press 1 on their phone keypad. This lets them talk as long as they need, and the pendant won’t call other contacts. If 1 is not pressed within 30 seconds of answering, the call will automatically disconnect and call the next contact.
GPS Tracking
The location of the user is sent in the emergency text message. The contact can find the user’s location by texting “123456F” and getting a return text with a link to Google Maps.
Services
Setting Up the Device
A sticker on the inside of the box explains what the purchaser needs to do to have the MediFone custom programmed. Details can be received online or over the phone.
After Sales Service
Changes to the custom programming can be remotely done by calling Guardian Personal Alarms on (08) 6336 9448. Lifetime phone support is provided.
SIM Costs & Management
$10 credit on the Telstra network is provided for the first month’s use. $80 will be charged annually thereafter. If credit is used up before the 1- or 12-month period, $80 will be charged and is good for 1 year or until credit is used, whichever comes first.
The calling cost is 90¢/min and 20¢/text. The credit amounts are generally sufficient for emergency use but not for casual conversations. If using for non-emergency calls, ask the contact to call back to preserve SIM credit.
SIM credit is managed by Guardian Personal Alarms. The user will be notified when additional credit is needed. If a Visa or MasterCard number is provided, payments will be automatically debited as needed. Payments can also be made by direct deposit or cheque when invoiced.
Easy Setup & Ongoing Support with GPA
When you purchase a device from us, GPA ensures the following:
✅ Your device is fully tested & updated before delivery
✅ It includes all necessary accessories (charging cradle, cable, wall plug, lanyard, etc.)
✅ It comes in a branded box, ready to use
📌 Simple Setup: Inside the box, you'll find a sticker with a link to complete a quick online form. GPA will then remotely programme your device for family or professional monitoring—your choice!
💡 Peace of Mind: GPA provides full aftersales support, so you always have expert assistance when needed.
